Support & How To's
Check out the below links to common questions and issues.
Mobile App Help & Instructions
Downloading Rapid LOTO Writer for iOS & iPad - How to download the eLOTO mobile app.
Syncing eLOTO Writer app to the database - How to sync the mobile app to the database to begin using the app and sending completed information back to the database.
Understanding the Editable Fields & their Application - Learn about the different editable fields on the app when writing procedures, and what they do.
Using the Status Selection for Syncing to the Database - Understand the different Status selections and how they will send data between the app and database.
Writing & Editing Lockout Procedures - How to use the app to write procedures and send the data back to the database.
Web Help & Instructions
Definitions & Dashboard Icons - Understanding eLOTO terminology and dashboard icons.
Web Browser & Logging In - Best web browser selection and how to login.
Customer Dashboard - Help with managing your user's app controls.
Adding New Lockout Procedures - How to add new procedures.
Searching for Lockout Procedures - How to Search for Lockout Records / Procedures.
View, Edit & Print Lockout Procedures - How to View, Edit & Print Lockout Records / Procedures.
Generating Procedures after Data Entry - How to Turn you Data into Word Documents for modifying and printing.
Formatting Word Procedures & Uploading to Web - How to format and annotate Word documents and upload them back to the web portal.
Changing a Word Procedure After Publication / Uploading to Web - How to edit an existing document and upload it again to the web portal.
Copy & Pasting Lockout Procedures - How to copy and paste a procedure for alike equipment.
Approving Lockout Procedures - Optional Approval Action Buttons for Lockout Procedures.
Periodic Inspections & Auditing Procedures - Check for accuracy and comprehensiveness in your procedure.
Exporting Reports & Data - Export reports and data to .csv / Exel report.
Web Administrator Help
Managing Users - How to manage users and change user passwords.
Changing Admin Passwords - How to change the admin passwords.
Updating Company Profile - How to update your company profile information including logo.